Sustainability Report

To demonstrate our commitment to transparency and accountability to our stakeholders, we have incorporated our corporate social responsibility (CSR) report into our annual and interim reports since 2009. In order to provide a more in-depth coverage of our sustainability activities and performance, we have decided to publish an annual Sustainability Report starting from 2011.

The content of our Sustainability Reports are defined by a process of stakeholder engagement to identify and prioritise key issues of concern.

This year we have published an interactive Sustainability Report e-book in order to save paper and ink. There is also a summary printed version attached to the Annual Report.

Sustainability Report 2010/11
(online version)

Sustainability Report 2010/11 (online version)
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